21bit Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use the Service?
- Opening and Managing an Account
- Identity and Security Checks
- Funding Your Account
- Receiving Withdrawals
- Bonus and Promotion Rules
- Using the Website Properly
- Conduct That Is Not Allowed
- Ownership of Website Material
- Limits on Responsibility
- When Access May Be Suspended
- Handling Personal Information
- Playing Responsibly
- Changes to These Conditions
- How to Reach Us
These Terms and Conditions govern access to and use of the 21bit Casino website, gaming services, promotions and related features. By creating an account, using the website or participating in any game, you confirm that you have read, understood and agreed to these terms.
These terms apply together with any specific rules displayed for individual games, promotions or payment methods. If a promotion contains additional conditions, those conditions apply to the relevant offer to the extent of any inconsistency.
Agreeing to These Terms
Your use of 21bit Casino constitutes acceptance of these Terms and Conditions. If you do not agree with any part of them, you must not register, deposit funds or use the services.
We may also publish operational rules, game instructions and promotional conditions. You are responsible for reviewing the current terms before using the website, particularly before accepting a bonus or entering a promotion.
Who May Use the Service?
21bit Casino is available only to individuals who are at least 18 years old and legally permitted to use online gaming services in their place of residence. You must not access the website where gambling is restricted or prohibited.
We may decline registration or restrict access if we cannot establish that you meet the applicable age, location or eligibility requirements. You must not allow another person to use your account.
Opening and Managing an Account
Only one personal account may be registered per player unless we approve an exception in writing. Registration information must be accurate, complete and kept up to date. You remain responsible for correcting details that change.
When creating an account, you must choose secure login credentials and protect them from unauthorised use. You must notify us promptly if you suspect that your account has been accessed by someone else. All activity carried out through your account may be treated as activity authorised by you until we receive notice of a security concern.
Identity and Security Checks
We may ask for documents or other information to confirm your identity, age, address, payment ownership or eligibility. Verification may be required before deposits, withdrawals, bonuses or continued access can be processed.
Documents must be genuine, current and readable. We may suspend relevant account functions while checks are pending. If requested information is not provided within a reasonable period, or if the information cannot be verified, we may refuse a transaction or close the account in accordance with these terms.
Funding Your Account
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not deposit funds obtained unlawfully or use a payment instrument belonging to another person without proper permission.
Payment providers may apply their own terms, limits or charges. 21bit Casino is not responsible for delays caused by a bank, payment processor or technical issue outside our reasonable control. Deposited funds are intended for gaming use and must not be used to test, conceal or transfer funds for an improper purpose.
- Check the payment amount and method before confirming a transaction.
- Do not attempt to bypass applicable deposit limits or security controls.
- Contact us promptly if a transaction appears incorrect or unauthorised.
Receiving Withdrawals
Withdrawal requests may be reviewed before approval. We may require completion of verification, confirmation of payment ownership and settlement of any pending transactions. Withdrawals are normally returned through an approved method connected with the original deposit where practicable.
Processing times can vary according to the selected method, internal checks and the payment provider. Minimum and maximum withdrawal amounts may apply. We may reject or adjust a withdrawal where funds resulted from a payment reversal, fraudulent activity, a breach of these terms or an incorrectly credited balance.
Bonus and Promotion Rules
Bonuses, free spins and other promotional benefits are available only under the conditions shown with the relevant offer. Those conditions may specify eligibility, qualifying deposits, wagering requirements, game contributions, expiry dates, maximum winnings or withdrawal restrictions.
Unless expressly stated otherwise, a player may not claim the same offer more than once, create multiple accounts to obtain a benefit or use a promotion in a way that defeats its intended purpose. We may cancel a bonus or related winnings where an offer has been abused, entered incorrectly or claimed contrary to its conditions.
Promotional balances may be separate from withdrawable funds. Before accepting an offer, you should review its full terms and confirm that its requirements are suitable for you.
Using the Website Properly
You must use 21bit Casino lawfully, honestly and in accordance with these terms. The website is provided for personal entertainment and gaming purposes. You must not use it to conduct business for another person, provide access to third parties or interfere with another player's experience.
You are responsible for the equipment, software, internet connection and security measures needed to access the service. We do not guarantee uninterrupted availability and may carry out maintenance, updates or security work without prior notice.
Conduct That Is Not Allowed
The following activities are prohibited and may lead to immediate restrictions, investigation or account closure:
- Using false, misleading or stolen identity information.
- Opening or operating multiple accounts without approval.
- Using automated tools, bots, scripts or software designed to influence gameplay or transactions.
- Exploiting errors, technical weaknesses, pricing mistakes or promotional defects.
- Engaging in fraud, collusion, money laundering, chargeback abuse or other unlawful conduct.
- Attempting to disrupt the website, compromise security or introduce malicious code.
- Allowing another person to play or transact through your account.
Where prohibited conduct is suspected, we may hold relevant funds while reviewing the circumstances and may take any action permitted by these terms.
Ownership of Website Material
Website content, including software, branding, text, graphics, designs, game interfaces and other materials, belongs to 21bit Casino or its licensors unless stated otherwise. You receive a limited, personal and non-transferable permission to use the website for its intended purpose.
You must not copy, modify, distribute, publish, reverse engineer, commercially exploit or create derivative works from website content without prior written permission. Nothing in these terms transfers intellectual property rights to you.
Limits on Responsibility
We take reasonable steps to operate a secure and reliable service, but online services can be affected by interruptions, communication failures, device problems, software errors and events outside our control. You use the website at your own risk.
To the extent permitted by applicable law, 21bit Casino is not responsible for indirect loss, loss of opportunity, loss of data or damage caused by your equipment, unauthorised account access resulting from your failure to protect credentials, payment provider delays or your breach of these terms.
Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits any rights that apply to you under mandatory law.
When Access May Be Suspended
We may suspend, restrict or close an account where required for security, verification, responsible gambling, legal or operational reasons. This may occur if information is incomplete, account activity is unusual, payment activity is disputed or these terms may have been breached.
During a review, access to games, deposits, withdrawals or promotions may be limited. Where an account is closed, we will assess any remaining balance after taking account of valid reversals, liabilities, prohibited conduct and applicable requirements. You must not create a new account to avoid a suspension.
Handling Personal Information
We collect and use personal information to provide the service, process payments, verify accounts, protect security, prevent misuse and meet operational obligations. Information may be shared with service providers where necessary for these purposes and handled according to applicable privacy requirements.
You should review the applicable privacy notice for details about data collection, retention, access requests and security practices. By using the service, you acknowledge that information processing is necessary for account administration and the provision of gaming services.
Playing Responsibly
Gambling should remain an entertainment choice, not a way to earn income or recover losses. Set limits that suit your circumstances and stop if play is no longer enjoyable or manageable. You should never gamble with money needed for living expenses.
- Decide your time and spending limits before you start.
- Do not chase losses or gamble while distressed, impaired or under pressure.
- Take breaks and monitor how often and how long you play.
- Ask for account restrictions or a break if you feel your gambling is becoming difficult to control.
We may apply responsible gambling measures where appropriate. You may also request account limits or a temporary or permanent break, subject to the relevant process and any pending transaction requirements.
Changes to These Conditions
We may update these Terms and Conditions to reflect changes to the service, security measures, promotional practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date.
If a change materially affects your use of the service, we may provide notice through the website or your account. Continuing to use 21bit Casino after an update takes effect indicates acceptance of the revised terms. If you disagree, you must stop using the service.
How to Reach Us
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling features, contact 21bit Casino at [email protected]. Please provide enough information for us to identify the relevant account or transaction, but do not send passwords or complete payment credentials.
We may ask for additional information before discussing account-specific matters. These terms remain effective until your account is closed or your use of the service ends, with provisions concerning payments, misconduct, intellectual property, liability and unresolved obligations continuing where their nature requires.
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